Gift Card Policy

Carla Rockmore Gift Card Policy

This Gift Card Policy outlines the terms and conditions for the purchase and use of gift cards on our website. 

  1. Gift Card Purchase
1.1. Purchase: Gift cards can be purchased through our www.carlarockmore.com/collections/gift-cards
1.2. Payment: Payment for gift cards can be made using the available payment options on our website.
1.3. Delivery: Gift cards will be delivered electronically to the email address provided by the purchaser. We do not offer physical gift cards.
  1. Gift Card Usage
2.1. Redemption: Gift cards can be used to make purchases only on our website.
2.2. Expiration Date: Gift cards purchased on our website have a fixed expiration date of 7 years from the date of purchase. After this period, the gift card will expire, and the remaining balance will be forfeited. Balance is non-refundable and cannot be redeemed for cash. Please make sure to use your gift card before it expires.

  1. Gift Card Balance
3.1. Checking Balance: To check the balance of your gift card, visit your account under "Gift Cards" or contact our customer service team at info@carlarockmore.com 
3.2. Balance Refunds: Gift card balances are non-refundable and cannot be redeemed for cash.

  1. Gift Card Restrictions
4.1. Non-Transferable: Gift cards are non-transferable and can only be used by the original recipient.
4.2. Combination: Gift cards cannot be combined with other promotional offers, discounts, or other gift cards.
4.3. Resale: Gift cards purchased from our website are intended for personal use and not for resale. Reselling our gift cards is strictly prohibited.

  1. Lost or Stolen Cards

5.1. Protection: Treat your gift card like cash. We are not responsible for lost, stolen, or damaged gift cards.

  1. Modification of Terms

We reserve the right to modify, change, or terminate this Gift Card Policy at any time without prior notice. Changes will be effective upon posting on our website.

  1. Legal Compliance
  • This Gift Card Policy is subject to and governed by the laws of Texas. Any disputes related to gift cards shall be resolved in accordance with these laws.
  • By purchasing and using our gift cards, you agree to abide by the terms and conditions outlined in this policy. If you do not agree with these terms, please do not purchase or use our gift cards.
  • Thank you for choosing Carla Rockmore. We hope you enjoy the convenience of our gift cards and find the perfect products to suit your preferences.

8. Returns: 

Returns on orders placed using a gift card balance will be refunded back on to the gift card used.